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Commercial

Tuesday, 19 September 2017 16:39

Trainer (Fixed Term Contract - 6 months)

Written by
My client is looking for a experience Trainer to join their team. Ideally you will have experience within the banking and finance sector as a sound knowledge of FSA and FCA regulations would be highly advantageous. Day to day duties will include: Identify training needs and training gaps in the organisation, working closely with front line managers, seniors and HR Business Partners, provide input to the Training Strategy and the development of specific training development plans, design and deliver training programs including induction, employee development, management development, systems, product, desktop training, etc. You will also be responsible for delivering training…
Tuesday, 19 September 2017 16:30

Team Manager

Written by
My client for an experience, self motivated Team Manager to join their growing team. The purpose of the role is to provide all aspects of management and leadership to a team of 15 customer support consultants. You will ensure that organisational and performance targets are met, ensuring all staff adhere to procedures and processes from both the company and client perspective. Your day to day duties will be to: Lead, coach and develop your team Provide a technical reference point for your team Insure the team meet regulatory and legislative requirements Supervising work flow Managing performance to ensure delivery of…
Tuesday, 19 September 2017 16:28

Customer Service Advisor

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My client is looking for an enthusiastic and motivated customer service advisor to join their team. Working on behalf of one of their key clients, you will be taking inbound calls and making outbound calls to give first class customer service covering a wide range of customer queries including: personal details and address amendments, direct debit/payment method changes, settlement/balance enquiries, partial/full payment, mileage amendments, vehicle collection enquiries and complaints in relation to finance agreements. Ideally you will have previous call centre experience, possess excellent customer service and telephone skills as well as understanding the importance of call quality and company…
Friday, 15 September 2017 14:26

Database Administrator

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My client, based about 4 miles outside Stratford Upon Avon is looking for temporary Database Administrators to join their team on 2nd October 2017 and work until 1st December initially (may be longer). The role will be varied but will mainly involve a combination off basic data input, scanning, order processing, packing and general admin support - training will be given. Ideal candidate will have previous administration, data entry experience and must be conscientious, capable of working by yourselves and in a team. The hours of work are Monday to Friday 9.00am - 5.30pm with the option to work additional…
Friday, 15 September 2017 14:24

Customer Service Agent

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My client, a successful and fast growing business within the financial services sector is looking for a Customer Service Agents to join their team and work in a Warwick office. The role involves dealing with incoming and outgoing calls, answering enquires about products and services, amending details, changing payment methods and negotiating repayments of outstanding debts from customers. The ideal candidate should have previous customer service experience, preferably office based but candidates from the hospitality and retail sectors will be also considered as full training will be given. You must have an excellent telephone manner and excellent listening and customer…
Thursday, 14 September 2017 12:19

Customer Service Advisor

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My client is looking for motivated and confident Customer Service Advisor to join their growing team in Leamington office. The position involve dealing with inbound and outbound telephone calls and negotiating repayments of outstanding debts. This will be done via telephone and letter and all information must be logged in clearly and precisely on an in house company computer system. The right person for this role should be self motivated with a positive attitude and be driven to maintain individual and team targets. Experience within this field is desirable but not essential as training will be provided, however a high…
Wednesday, 13 September 2017 14:49

Administrator

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My client, a successful and fast growing business within the financial services sector is looking for an Administrator to join their team. The role involves providing an excellent customer service and account management for customers and clients, supporting collections department and working within a targeted environment. On a day to day basis you will be contacting clients via emails and letters, ensuring payments plans are set up effectively, answer general queries by email, post and web chat, updating files and dealing with general admin duties. You will need to be an experienced administrator with an excellent customer service experience and…
Wednesday, 13 September 2017 09:39

Customer Service Advisor

Written by
My client is looking for an enthusiastic and motivated customer service advisor to join their team. Working on behalf of one of their key clients, you will be taking inbound calls and making outbound calls to give first class customer service covering a wide range of customer queries including: personal details and address amendments, direct debit/payment method changes, settlement/balance enquiries, partial/full payment, mileage amendments, vehicle collection enquiries and complaints in relation to finance agreements. Ideally you will have previous call centre experience, possess excellent customer service and telephone skills as well as understanding the importance of call quality and company…
Wednesday, 13 September 2017 09:38

Customer Service Advisor

Written by
My client, an award winning, rapidly expanding company, is looking for a customer service advisor to join their team. You will be speaking with people over the phone, to negotiate the repayment of outstanding balances on their accounts. The ideal candidate will have an excellent telephone manner, be empathetic as well as a good negotiator. My client is happy to give full training to those who possess exceptional customer service skills and there are genuine prospects to progress within the business for those who consistently perform well. This could suit someone who has a background in retail or hospiatlity, looking…
Friday, 08 September 2017 14:44

Facilities Assistant

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My client, a successful business within the legal sector is currently looking for a Facilities Assistant to join their team in Solihull office. You will be providing a first class facilities service to the staff and partners of the firm and will also provide cover for reception when required. The role involves dealing with incoming and outgoing mail,collecting correspondence throughout the business, maintaining stationery levels, photocopying, scanning and printing, preparation of meeting rooms, manual work and reception cover when required. You need to be well presented and have an excellent communication skills and strong attention to details. Working hours are…
Friday, 08 September 2017 14:13

Customer Service Administrator

Written by
My client, based in Stratford Upon Avon is looking for a Customer Service Administrator to join their team. You will be responsible for dealing with incoming calls to the business, offering customers support with any enquires in regards to receiving, dispatching or processing orders, communicating with suppliers and organising meetings. Ideal candidate will have the right attitude, good English skills and will be interested in progressing within the Company. Hours of work are: Monday to Friday 9:00am - 5:00pm with half an hour break We value all applications, however due to the volume of applications we are currently receiving; we…
Friday, 08 September 2017 13:36

Receptionist

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My client in Stratford Upon Avon is currently looking for Receptionist to help out on ad hoc basis to cover reception desk at one of the car dealerships. You will be acting as the first point of call for many of their customers therefore you need to be a well spoken, friendly and approachable person. Your day to day duties will involve meeting and greeting visitors to the dealership, answering and directing incoming calls, taking messages, introducing customers to the relevant staff and other general admin/receptionist duties. Staffpoint is an equal opportunity employer and is acting as recruitment business with…
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