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Wednesday, 28 November 2018 09:09

Account Manager.

My client, a successful and rapidly expanding company in Stratford Upon Avon is looking for a customer service advisor to join their team.

You will be speaking with people over the phone, to negotiate the repayment of outstanding balances on their accounts.

The ideal candidate will have an excellent telephone manner, be empathetic as well as a good negotiator. My client is happy to give full training to those who possess exceptional customer service skills and there are genuine prospects to progress within the business for those who consistently perform well.

Staffpoint is an equal opportunities employer who is acting as a recruitment agency with regards to this role.

By applying for this role, your details will be added to the Staffpoint database

Published in Commercial
Wednesday, 28 November 2018 09:05

Food and Beverage Manager

The Exciting Opportunity

Our Client based in Stratford upon Avon is currently looking for an experienced Food and Beverage Manager to join their team teams and who thrives on pressure and are motivated by providing a dining experience that is second to none.

The Restaurant and Bars Manager supports with training and developing the team to be exceptional in every way and to drive and maintain standards in the department. You will coach and support individuals within the team to realise their full potential.

As Food and Beverage Manager it will be your focus to ensure that both restaurant and bar areas run smoothly on a daily basis. You will ensure that rotas and forecasts are kept up to date and have a keen understanding of the business and departmental targets

Qualifications and Skills

• To have a great personality and be genuine, approachable, attentive and instinctive
• To enjoy the buzz of being busy
• Proven track record in a similar role or Assistant level
• Strong operational knowledge and experience of IT Excellent level of spoken and written English
• To be able to recognise and develop future stars
• To be able to work shifts in line with the needs of the business
• To take pride in your personal presentation
• Good standard of literacy and numeracy
• Strong training and development skills so you can share your skills with others.
• A desire to be “the best” with high standards. An understanding of budgets, driving additional sales and controlling costs.

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

• Discounted hotel room rates for you AND your friends and family that will make you really popular!
• Incentive programmes
• Money off high street retailers
• Flexible working arrangements because we know your life comes first
• Free meals on duty

What Are We Looking For?

We’re looking for an individual who has;

• A proven track record in a similar role within hotels
• Strong training and development skills so you can share your skills with others
• An understanding of budgets, driving additional sales and controlling costs
• Ability to effectively manage and motivate the individuals within your team to support them in achievement of their personal development goals



f you have the enthusiasm, energy and skills required for this role then we would like to hear from you, please send your CV to This email address is being protected from spambots. You need JavaScript enabled to view it. or call Paige at our Stratford Upon Avon head office quoting the reference: 89023

Due to the high volume of applicants please make sure you have experience in a similar role as candidates not meeting the requirements will not be contacted.

Staffpoint is an equal opportunities employer and is acting as Recruitment Agency with respect to this role. By applying for this position you authorise Staffpoint to hold your personal details on file for use in finding you a suitable position.

Staffpoint will never transfer your information to a third party without your prior written consent

Published in Staffpoint Jobs Board
Tuesday, 27 November 2018 11:49

Administrator

My client, a busy and growing business based in Stratford upon Avon is looking for an administrator to work in their client services team.

The role will be to provide general administrative support to the department, collating data and creating reports as well as liaising with clients over the phone and by email to respond to requests for information.

The ideal candidate will have excellent attention to detail, able to take responsibility for their own work load and check it thoroughly. You should have a high level of written English and be able to communicate effectively with clients by email.

My client is offering training so although some office experience is preferred, it is not essential.

Staffpoint is an equal opportunities employer who is acting as a recruitment agency with regards to this role.

By applying for this job, your details will be added to the Staffpoint database.





Published in Commercial
Tuesday, 20 November 2018 11:17

Sales Assistant

My client, a busy and growing business near Henley In Arden is looking for a sales assistant to join their team, You must be self-motivated with good communication skills

You will be responsible for:

• Process orders placed over the phone
• Deal with customer queries regarding products and their orders
• Welcome customers in our shop and introduce them to our products
• Other day to day office responsibilities

Key Skills required:

The successful candidate will need to be;

• IT literate
• Strong at building relationships with team members and customers
• Excellent telephone manner and communication skills
• Motivated and positive attitude
• Minimum previous retail experience of 1 year
• Must be able to work some weekends

Staffpoint is an equal opportunities employer who is acting as a recruitment company with regards to this role.
By applying for this role, your details will be added to the Staffpoint database.

Published in Staffpoint Jobs Board
Tuesday, 20 November 2018 11:13

Account Manager.

My client, a successful and rapidly expanding company in Stratford Upon Avon is looking for a customer service advisor to join their team.

You will be speaking with people over the phone, to negotiate the repayment of outstanding balances on their accounts.

The ideal candidate will have an excellent telephone manner, be empathetic as well as a good negotiator. My client is happy to give full training to those who possess exceptional customer service skills and there are genuine prospects to progress within the business for those who consistently perform well.

Staffpoint is an equal opportunities employer who is acting as a recruitment agency with regards to this role.

By applying for this role, your details will be added to the Staffpoint database

Published in Commercial
Tuesday, 20 November 2018 11:12

Hotel Receptionist

My client, a busy hotel near Stratford Upon Avon is currently looking for a temporary or permanent Hotel Receptionist to join their team

You need to have previous hotel reception experience and knowledge of Opera booking system or a similar hotel reservation system.

Duties will include welcoming guests as they arrive at the hotel, checking guests in and out, issuing keys, taking reservations by telephone or email, preparing bills and dealing with payments, providing guests with information, answer their queries and dealing with any complaints.

You must be smartly presented, professional with a strong emphasis on customer care

Full time hours with shifts of 7am-3pm and 3pm-11pm will be required of you 5 out of 7 days.

Due to the location own transport would be preferred but transport may be provided.

We value all applications, however due to the volume of response we are currently receiving; we are only able to contact candidates whose skills and experience closely match the requirements of our clients.

Staffpoint is an equal opportunities employer who is acting as recruitment business with respect to this role.

By applying for this role your details will be added to the Staffpoint database.

Published in Hospitality
Tuesday, 20 November 2018 11:11

E-Solutions Account Manager / Customer Service

My client, a successful and fast growing business within the financial services sector is looking for a Customer Account Manager to join their team.

The role involves providing an excellent customer service and account management for customers and clients, supporting collections department and working within a targeted environment.

On a day to day basis you will be contacting clients, ensuring payments plans are set up effectively, answer general queries by email, post and web chat, updating files and dealing with general admin duties.

You will need to be an experienced administrator with an excellent customer service experience and able to prioritise your work load in order to respond to requests for information in a timely manner.

We value all applications, however due to the volume of response we are currently receiving; we are only able to contact candidates whose skills and experience closely match the requirements of our clients.

Staffpoint is an equal opportunity employer and is acting as recruitment business with respect to this role.
By applying for this role your details will be added to the Staffpoint database

Published in Staffpoint Jobs Board
Wednesday, 14 November 2018 16:43

Bar / Waiting Staff

My client based in Stratford upon is currently looking for bartenders & waiters! Full time hours over a 6 - 8 week period.

We are looking for team members who enjoy working with people & are passionate and drive to deliver the highest standard of customer service

The role will included serving alcohol, as with most hospitality jobs, working evening, weekends & bank holidays are a must.

Responsibilities and Duties

Your role will include, serving on the bar, taking food orders & making sure our guests have a fantastic time!

Previous experience is essential.

Qualifications and Skills

The ideal candidate would live locally (or near enough to travel in) and bar and restaurant experience.

The important thing is you are bubbly, confident & excited for a great opportunity.



Staffpoint is an equal opportunities employer who is acting as a recruitment agency with regards to this role.

By applying for this role, your details will be added to the Staffpoint database

Published in Staffpoint Jobs Board
Monday, 12 November 2018 21:46

Client Services Assistant



My client is looking for a Client Services assistant to join their busy team.

This role is all about service excellence, whether it is serving refreshments for client meetings or answering the telephones.

Your key duties will be:

Organising meeting rooms, including the set up and clearance of busy meeting rooms for internal and external meetings/events Preparing meeting room with refreshments, including ordering and serving lunches Ensuring that cutlery and tableware is promptly replenished, including loading and unloading the commercial dishwasher Managing stock, to include monitoring and ordering of catering supplies Ad hoc receptionist duties as directed including meeting and greeting clients, organising room bookings for client meetings, and answering and forwarding client calls to the correct department.

You must be smartly presented, enthusiastic with a "can do" attitude where nothing is too much trouble. Previous telephony experience would be an advantage. This is a great opportunity to work for an organisation that truly values its staff.

Working hours are 37 per week, working on shift between 8am-6pm Mon- Friday.

Staffpoint is an equal opportunities employer who is acting as a recruitment agency with regards to this role.

By applying for this job, your details will be added to the Staffpoint database.





Published in Commercial
Monday, 12 November 2018 12:09

Maintenance

Our client based in Stratford upon Avon is looking for an experienced Hotel Maintenance person to join their team, you ,must have confidence, a strong work ethic, dedication and a ‘whatever it takes’ attitude to get the job done, whilst maintaining our excellent reputation for friendly service, comfort and high standards. Reporting to the General Manager, your core purpose will be:

• Adopt a proactive approach by carrying out a regular walk round both of the hotel and hotel grounds to ensure potential problems are dealt with promptly and safely

• Organise and direct the completion of short term (re-active) maintenance work e.g. repairs affecting guest bedrooms and services as a matter of urgency but adhering to all safety procedures, whilst causing minimum disruption to guests

• Co-ordinate a weekly check of all fire alarms and the central fire panel within the hotel and take action in line with Standard Operating Procedures if any are found to be faulty

• Liaise with contractors to ensure that Permits to Work are completed in compliance with Company Health and Safety procedures. Act as Clerk of Works to regulate work carried out by contractors

• Carry out work on ad hoc projects using your skills and knowledge to ensure the most efficient and effective outcome for the hotels

• Use, operate and store all tools, equipment and materials safely and securely to comply with statutory regulations eg. COSHH

• Respond to call outs in line with rota and departmental standard practice

• Carrying out checks of maintenance materials at least weekly, keeping stock levels to the minimum necessary to maintain continuity of service

• Maintain operational standards to the highest possible level in respect of service, hygiene, health and safety and ensure that there is minimal wastage

• Ensure CCTV is maintained and monitored, using accurate tools and equipment, providing access upon request from Senior Management team

• Perform other duties as required by management. Also be a critical part of the hotel Crisis Management Team

Hours: 40+ per week. (Mon-Fri)

Salary: £17,000 : £18,500 per annum

Experience Required

·Hotel Maintenance experience

·Ability to communicate clearly and concise



Staffpoint is an equal opportunities employer who is acting as a recruitment agency with regards to this role.

By applying for this role, your details will be added to the Staffpoint database

Published in Staffpoint Jobs Board
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