Four clear steps. No disappearing acts, no surprise invoices, no dragging timelines.
We start with a proper conversation — not a canned pitch. We want to understand your business, your current tools, what's slowing you down, and what growth looks like for you. If you're booking an AI audit, we'll turn a detailed analysis around within 48 hours of that first call.
Once the scope is clear and agreed, we get to work. For websites, we design in the browser and share progress early — no lengthy approval cycles. For automation, we build and test your workflows against real scenarios before anything goes near your live systems.
We handle everything technical — domain configuration, SSL, performance testing, and go-live. You don't need to understand any of it. You just get a live, working product. For automation systems, we run a parallel period where old and new run side by side until you're confident.
We don't disappear after launch. Monthly hosting, ongoing support, and regular check-ins are included in your hosting plan. As your business grows, we grow with you — adding new pages, new automations, and new integrations without starting from scratch each time.
Most websites are live within 5 working days of sign-off on the design brief. More complex sites — those with e-commerce, large content libraries, or bespoke functionality — can take up to 2–3 weeks. We'll give you an honest timeline upfront before any work starts.
No. We handle everything technical from start to finish. You'll need to provide content (text, images, your logo) and make decisions about design direction — but you don't need to understand code, hosting, or DNS to work with us. We explain everything in plain English.
Not a problem. Many of our clients come to us with an existing site that isn't performing. We can either rebuild it entirely or audit what's there and fix the specific issues. We'll advise honestly on which approach makes more sense for your situation and budget.
Yes — we work under a straightforward written agreement that protects both sides. For websites, it's a fixed-fee project contract. For ongoing hosting and automation work, it's a rolling monthly arrangement with 30 days' notice to cancel. No lock-ins, no minimum terms.
We start with a 45-minute call to understand your business and workflows. We then spend up to 48 hours analysing your processes and producing a written report that identifies your three highest-value automation opportunities, the tools we'd recommend, estimated time savings, and a rough cost to implement each one.
Absolutely — and many clients do. We build websites with automation in mind from day one, so adding AI tools later is straightforward. There's no penalty or rework required; we just layer on the new capability when you're ready for it.